Shipping Information

Shipping Area
We ship to WORLDWIDE *except JAPAN
(*日本国内への発送は澤野工房のサイトでお買い求めください。)

Shipping Fees
Exact Shipping fees are determined at the time of checkout based on actual product weights and your location. (Example: 1 copy of CD to US / EU. $7.00~)

Shipping Method
Registered Airmail (Small Packet with Tracking number)
*Up to 2.00kg. (approximate.15 to 17CD / DVD's or 4 or 5LP's) in one order.
*If you need Express w/ Insurance for shipping method by option. Please let us know from contact form after you purchased. We will send you additional shipping fees via PayPal invoice. It will due to actual shipping rate of JAPAN POST's EMS rate with full of product price values.

Packages of Shipment.
All packages will be professional packed with bubble-wrap envelop or corner proof cardboard box. (We are the vinyl collector, records dealer, distributor and retailer of vinyl business since early 80's, We know how to packing avoid any crash damages.)

Delivery Estimates
Packages shipped from JAPAN usually reach their destination quickly but please allow ten days to fifteen days.
(Our store is closed on every Thursday & Friday. We will be shipped on Saturday to Wednesday Japan Standing Time )

Shipping Address
Orders are shipped to PayPal addresses.
Please check that what you enter and your PayPal shipping addresses correspond to minimize delays in the processing of your order. Please inform your phone number with email just in case. *We don't ship to P.O. Box address or someone's address. also other country's military bases. 

Returning Package 
If you don't receive package, (not our responsibility such as typed wrong address.) then return back to us. We can send it back to you with another shipping fees. or Item's money back. Please let us know.

Return Policy
Any defects or damages must be reported to us within 7 days of receipt of the item, or 30 days from date of shipment.
Please note, that except in the case of damaged or defective merchandise, we cannot offer any exchanges or refunds.
If unopened and in sellable condition, most other items can be returned within 7 days for exchange only.
You will be responsible for shipping charges for exchanges and returns.

Import Taxes (We have to write this notices as statement, Please read and accept.)
Please be aware that your country may require taxes to be paid on imported goods.These import taxes and charges are NOT INCLUDED in the item price or shipping charges.
These charges are the customer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to making a purchase. These charges are normally collected by the delivering shipping company at the time you receive your package, please do not confuse them for additional shipping charges.
We do not mark merchandise values below the purchase price and neither do we mark items as "GIFTS". International government regulations prohibit such behavior.